Last Updated: February 3, 2026
Welcome and thank you for your interest in Luminal Inc. ("Company", "we", "us" or "our"). This Terms of Use Agreement ("Terms of Use") describes the terms and conditions that apply to your use of (i) the website located at https://luminal.gg and its subdomains (collectively, the "Website") and (ii) the services, content, and other resources available on or enabled via our Website, including our AI-powered creative intelligence platform and video analysis tools (collectively, with our Website, the "Service").
PLEASE READ THIS AGREEMENT CAREFULLY. By accessing or using the Service in any way, you represent that: (1) you have read, understand, and agree to be bound by this Agreement, (2) you are of legal age to form a binding contract with Company, and (3) you are not barred from using the Service under the laws of your place of residence or any other applicable jurisdiction.
IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS OF USE, YOU MAY NOT ACCESS OR USE THE SERVICE.
The Service and content available on the Service are protected by applicable intellectual property laws. Your right to access and use the Service is subject to this Agreement. If you are accessing or using the Service on behalf of an entity, you represent that you have the authority to enter into this agreement on behalf of that entity.
Subject to your compliance with this Agreement, Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your own personal or internal business purposes.
The Service is evolving. Company may update the Service with or without notifying you. You may need to update third-party software from time to time in order to continue to use the Service.
In order to access certain features of the Service, you may be required to register an account ("Account"). You shall provide true, accurate, current, and complete information and maintain and promptly update your registration data.
You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone. You agree to notify Company immediately of any unauthorized use of your password or any other breach of security.
You may not create an Account using a false identity or information, or on behalf of someone other than yourself. You shall not have more than one Account at any given time. Company reserves the right to remove or reclaim any usernames at any time.
You are entirely responsible for all content that you upload, post, or otherwise make available through the Service ("Your Content"). Company does not claim ownership of Your Content.
When you make Content available on the Service, you grant Company a non-exclusive, transferable, worldwide, royalty-free, sublicensable right and license to use, copy, reproduce, modify, adapt, and distribute Your Content for the purposes of operating and providing the Service to you.
The Company utilizes artificial intelligence to process your inputs (such as text prompts and video content) and generate outputs (such as analysis reports and insights). You acknowledge that your inputs and outputs may be used by the Company to train, develop, and improve its AI models, algorithms, and related technology.
Except with respect to Your Content, Company and its suppliers own all rights, title, and interest in the Service. You shall not remove, alter, or obscure any copyright, trademark, or other proprietary rights notices.
You shall not (and shall not permit any third party to):
The Service integrates with third-party platforms (Google Drive, Meta Business). You are solely responsible for proper setup and integration of these connected accounts. Company is not responsible for the availability or functionality of third-party services.
You shall pay all fees in accordance with the pricing in effect at the time a fee is due. All fees are non-refundable except as expressly stated in this Agreement or required by law.
If you purchase a subscription, it will automatically renew at the then-current price until terminated. You may cancel your subscription at any time through your Account settings.
You may request a refund within seven (7) days of your initial purchase, provided you have not used the Service. Refunds apply only to initial purchases, not renewals.
Company may suspend or terminate your access to the Service immediately if you materially breach this Agreement or if required by law.
You may terminate this Agreement at any time by closing your Account and ceasing to use the Service.
Upon termination, your right to use the Service will automatically terminate, and we may delete Your Content from our databases. All provisions which by their nature should survive will survive termination.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
Company makes no warranty that:
TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
In no event shall Company's total liability exceed the greater of (i) the amount paid by you to Company in the three months prior to the claim or (ii) $100.
You agree to indemnify and hold Company harmless from any claims, losses, liabilities, and expenses (including attorneys' fees) arising out of:
This Agreement is governed by the laws of the State of California, without regard to conflict of law principles.
Before filing any legal claim, you agree to first contact us at support@luminal.gg to attempt to resolve the dispute informally.
Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive your right to a jury trial and to participate in class action lawsuits.
You may opt out of arbitration by sending written notice to Luminal Inc., Attn: Legal, within thirty (30) days of accepting this Agreement.
This Agreement constitutes the entire agreement between you and Company regarding the Service.
Company may update these Terms at any time by posting updated terms on the Service. Continued use of the Service after changes constitutes acceptance of the new terms.
If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
For questions about these Terms, contact us at: support@luminal.gg
© 2026 Luminal Inc. All rights reserved.