Last updated: Luminal AI
Please read these Terms and Conditions ("Terms") carefully before using the Luminal AI learning platform located at luminal.gg (the "Service"). By accessing or using the Service, you agree to be bound by these Terms.
Looking for refund information? Please see our Cancellations and Refunds section below.
The Service is operated by MynaLabs Inc. (“Company”, “we”, “us”, “our”), 769 Monterey Blvd., Suite #5A, San Francisco, CA 94127, USA.
You must be at least 13 years old to use the Service. If you are between 13 and the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian who accepts these Terms on your behalf. The Service is not available to users previously removed or banned.
Your use of the Service is also conditioned on your acceptance of our Privacy Policy. Please review it to understand how we process personal data.
The Service includes AI-powered features (assistants, generators, evaluators). AI outputs can be incomplete, inaccurate, biased, or inappropriate. You are responsible for reviewing outputs and using human judgment. AI content is provided for informational and educational purposes only and does not constitute professional advice (e.g., legal, medical, financial). You must not submit unlawful, harmful, or third-party confidential information to AI tools.
Some parts of the Service require a paid subscription (“Subscription”). Subscriptions auto-renew for the same term unless cancelled before the end of the current period. We may change fees prospectively; if we do, we’ll provide reasonable prior notice so you can cancel before changes take effect.
We may offer free or discounted trials. Unless you cancel before the trial ends, you will be charged the applicable subscription price at the end of the trial.
Payments are processed by third-party providers such as Paddle, Unlimit, or Centrobill. We do not store full card details. You authorize us and our processors to charge your selected payment method for fees, taxes, and applicable currency conversion or banking charges.
How to Cancel: You may cancel your subscription at any time through your account settings or by contacting legal@luminal.gg. Cancellation will take effect at the end of your current billing period, and you will retain access to paid features until that date.
Refund Policy: All subscription fees are non-refundable, except where required by applicable law or as described below:
Refund Requests: Submit refund requests to legal@luminal.gg within 30 days of the charge. Include your order number, payment details, and reason for the request. We will review and respond within 5-7 business days. Approved refunds are processed to your original payment method within 5-10 business days.
Important: Initiating a chargeback or payment dispute without contacting us first may result in immediate suspension or termination of your account. Please contact us to resolve any billing concerns before disputing charges with your payment provider.
You agree not to (and not to allow others to):
You retain ownership of content you submit (“User Content”). You grant us a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt, display, and distribute User Content solely to operate, improve, and provide the Service (including classroom features like sharing within a course). You represent that you have all rights necessary to grant this license and that your User Content complies with these Terms.
If you provide ideas or suggestions (“Feedback”), you grant us a perpetual, irrevocable, worldwide license to use the Feedback without restriction or compensation.
The Service and all materials we supply (excluding User Content) are owned by us or our licensors and protected by law. Our trademarks and trade dress may not be used without our prior written consent.
If you believe content on the Service infringes your copyright, send a notice to our copyright agent at dmca@luminal.gg including: (i) your signature; (ii) identification of the work and the allegedly infringing material (URL); (iii) contact information; (iv) a good-faith statement that the use is unauthorized; and (v) a statement under penalty of perjury that the notice is accurate and you are the owner or authorized to act. We will act in our discretion, which may include removal or access restriction.
The Service may link to or integrate third-party sites and tools. We are not responsible for their content or practices; you use them at your own risk.
We may suspend or terminate access immediately for any breach of these Terms or for misuse of the Service. Upon termination, rights granted to you under these Terms end immediately.
THE SERVICE (INCLUDING AI FEATURES) IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant uninterrupted or error-free operation, or that defects will be corrected.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IN ANY 12-MONTH PERIOD IS LIMITED TO THE GREATER OF: (A) AMOUNTS YOU PAID TO US FOR THE SERVICE DURING THAT PERIOD; OR (B) US$100.
You agree to defend, indemnify, and hold harmless the Company and its affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your User Content, or your breach of these Terms.
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Courts located in San Francisco County, California, shall have exclusive jurisdiction and venue, unless another forum is required by applicable consumer law.
You represent that you are not located in an embargoed country and are not a prohibited party under applicable sanctions and export control laws.
If any provision is held invalid, the remainder will continue in full force and effect. Our failure to enforce a provision is not a waiver of the right to do so later.
We may modify these Terms from time to time. For material changes, we will provide reasonable prior notice (e.g., by email or in-product notice) before they take effect. Continued use after the effective date constitutes acceptance of the revised Terms.
Legal & Terms: legal@luminal.gg
Copyright/DMCA: dmca@luminal.gg
Address: MynaLabs Inc., 769 Monterey Blvd., Suite #5A, San Francisco, CA 94127, USA